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Client settings
Various settings can be configured via the Portal interface.
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You will need "Update config" permissions in order to access these pages.
General Settings
Rules settings:
Fuzzy matching
Controls fuzzy matching levels for name checks across the platform. For example: "Name on document vs name on case". Enable which options you want to accept as a match from this screen.
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If no fuzzy options are enabled, then exact matches will be used.
| Level | Description |
|---|---|
| Abbreviations | This will allow common shortened versions of names to be deemed a match. An example would be Chris Vs Christopher and Matt Vs Matthew. It is important to note that this does not include scenarios where characters are changed, such as Andy Vs Andrew. |
| Variations | This will allow common alternative spellings of names to be deemed a match. An example would be Stephen Vs Steven and Mohammed Vs Muhammed. |
| Nicknames | This will allow common alternative versions of names, often referred to as nicknames, to be deemed a match. An example would be Bob Vs Robert and Mike Vs Michael. |
| Initials | This will allow the first initial of first name to be deemed a match with the full name. An example would be J Smith Vs John Smith. |
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The result will be considered an overall match if at least 1 of your selected options matches. For example, if you enable Abbreviations and Initials but only Initials matches, the overall result will still be a match.
Ignore Diactritics
Ignore diacritics when matching names across the platform. This will apply to all enabled "Fuzzy Match Options" above, including "exact".
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Leaving this option blank will use the platform default of false.
Document Age Threshold
Controls the age threshold for the "Document age" rule. Documents older than this value will flag.
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Leaving this option blank will use the platform default option of 90
KYC Settings
Stricter 1 + 1
Require DOB (in addition to address) match to qualify for 1+1.
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Leaving this option blank will use the platform default option of false
AML Settings
DOB Suppression
Ignore AML matches without a DOB.
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Leaving this option blank will use the platform default option of false
ADV Settings
Save Document
Require DOB (in addition to address) match to qualify for 1+1.
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Leaving this option blank will use the platform default option of true.
Default Liveness Check
Sets the default liveness check when requesting a session.
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Leaving this option blank will use the platform default option of passive.